2023 Lexus GX 460 First Look near Baltimore, MD

“ I really liked these guys! Luke took good care of me. I got a ridiculous amount for my trade in. It was not a painful day getting scammed. I will buy my next care from them ”

“ It was a very good experience. Phyllis was very helpful & knowledgeable. ”

“ We had the best car buying experience that I ever had during our trip to Len Stoler this weekend. We were searching for a vehicle for our teenager. From the moment we walked through the door, we were greeted with kindness & hospitality. Honestly treated like old friends from the start. This says a lot about the staff, very personable & made us feel comfortable. Steve was absolutely wonderful. He has now been adopted o to our family, Lol. The process was smooth, and considering the process, very tone efficient. Absolutely no hassles, no bull. Love the fact they are going almost completely paperless. We were at the new & used showroom & everyone was pleasant. The vehicle price range wasextremely reasonable. The warranty & gap terms were amazing as well. We had purchased a vehicle from a used dealer that I will not name, and boy do I regret it...we were definitely ripped off & I will add rhey were a pack of liars. I urge anyone in the market for a vehicle, stop on bu Lens Stoler in Owings Mills. ”

“ Great service ”

“ Dana at Len Stoner Lexus of Owings Mills was great! He was straight forward with the price and knowledgeable about the vehicle. Very polite, down to earth, and professional salesman. ”

“ Chase is always great to work with. He has gotten me the best deal two times straight. Travis is a pleasure to work with and makes the hard part(paperwork) about buying a car a simple process ”

“ I went to Lenstoler in Owings Mills and I had the best experience. I told Chase what I wanted and I left with what I asked for.. The car I wanted was in Towson, Chase went to pick it up, had it washed and wiped clean in about an hour!! He was very informative and worked with me to get the best options. When it’s time for another upgrade, I will definitely go back, the customer service all around is great.. ”

“ Phyllis was professional and effective in finding the car and price I wanted. She was patient and the whole purchasing process was stress free. I highly recommend her and will go back to her my future purchases. ”

“ Ken was a consummate professional throughout the experience of test driving various vehicles and finally settling on an SUV. Great experience and "bravo zulu". ”

“ We recently bought a vehicle from Len Stoler Lexus and worked with Daryl Smith. From the beginning Daryl was professional, friendly and kind. He made the auto buying process seamless, which I was totally dreading. Thanks, Daryl, for such a great experience. I love my new SUV! ”

“ This was a great experience it mimicked the previous experience I and my wife had. The salesperson was the best, and I made sure to ask for again.. Thank you for the experience. ”

“ I called Len Stoler about a used car and spoke to Dwigh. He convinced me to come in and look at a new vehicle. I didn’t think he could get me in a new vehicle at the price I was willing to pay, but he had everything set when I got there! After a test drive and more conversation I ended up leasing a bigger vehicle. I hadn’t purchased a vehicle in over 10 yrs and was skeptical of the whole process but Dwigh made the process very easy and I felt confident in my decision when I drove off in my new truck. Dwigh was very nice and made sure I was comfortable throughout the process. If you need a vehicle, Dwigh is your guy! ”

“ This purchase was one of the easiest, no pressure vehicles sales I have had. Len Stoler's dealership is top-notch, and my salesman, Tyrone Greene was awesome. He was extremely knowledgable, and didn't try to pressure me into the sale. It was an awesome experince, and I will surely send my family and friends there. ”

“ Exceptional Service and ProfessionalismI had an outstanding experience working with Luke at Len Stoler. From the moment I walked in, Luke made me feel welcome and comfortable. He took the time to listen to my needs, answered all my questions, and guided me through the process with patience and expertise.What stood out the most was their transparency and honesty. Luke, genuinely wanted to ensure me on getting This 2023 Lexus F350 sports was the perfect vehicle for me, without any pressure or upselling. His knowledge about cars(Lexus) was impressive, making the entire process seamless and stress-free. Thanks to their dedication and professionalism, I drove away in a car I absolutely love. I highly recommend Luke to anyone looking for a trustworthy and exceptional car-buying experience. ”

“ Tyrone was great. Made sure the process was smooth. Car was everything he said it was. Im from New so i didn’t see a car until I drove to Maryland And when I got there, it was pure perfection. Thank you, Tyrone for an amazing experience with Lexus ”

“ Immediate response from dealer. I didn't like the color. ”

“ Great experience purchasing a used car from Luke at Len Stoler Lexus!! ”

“ My experience with Lexus of Owings Mills has always been outstanding. Phyllis always checks on me to make sure that my car is in tiptop shape, as well as, providing excellent customer service. I just had my car detailed and the job was completed in about an hour and half. ”

“ Spectacular sales representative assistance. Phyllis Roosevelt clearly went the extra mile X 100. Never even met me and aggressively pursued the car I requested online. I have been thru this before at another dealership and received no where near this level of service. Phyllis is top rated in my opinion. ”

“ Tim Queen is your man if you want to purchase or lease a vehicle. He is just great! Compared to my last purchase of my current vehicle from another state tmy experience with Tim yesterday was phenomenal. He was very kind and patient and took his time to explain the different stages and processes of vehicle purchase, showed me the different vehicles they had that suited my preference, took me out on a test drive and really helped me gain perspective on getting the right vehicle to suit my lifestyle. After meeting him for the first time yesterday and spending some valuable time discussing the best options available to me I feel very confident that I can make a well informed decision on my next vehicle purchase! Thanks Tim and Merry Christmas! I will see you after the holidays ”

“ As per usual my experience at Len Stoler was excellent! Thanks so much Daryl, you always go above and beyond for us. Daryl and Travis (Finance) are both Extremely knowledgeable, patient and always provides excellent customer service, We appreciate you! If you are planning on stopping by Len Stoler Lexus, as for Daryl! ”

“ Yes. ”

“ I had an outstanding experience at Len Stoler Lexus in Owing Mills! The staff, particularly Chase made the car-buying process seamless. Chase, went above and beyond to assist throughout the entire process. Thank you, Chase and the team, for a fantastic experience! ”

“ Highly pleasurable experience ”

“ I had a wonderful experience. Chase couldn’t do enough for me. He was just super. He’s a young man and if he keeps doing what he’s gonna be doing, he’s gonna be very successful. He was wonderful nothing but good things to say about him. ”

“ I had a wonderful experience at Len Stoler Lexus. Tyrone Green was my salesman. He made the whole experience smooth and without stress. I would definitely give them return business and I would definitely ask for Tyrone as my salesman! ”

“ Had a great buying experience at Len Stoler Lexus! Our sales rep, Phyllis Roosevelt, was excellent; attentive, spot on and attended to everything without hesitation. ”

“ My experience was positive thanks to Daryl Smith, the salesman. He is the consummate professional. As a single older woman on her own, Daryl did everything right to make my car buying experience positive. He is respectful, a good listener, kind and considerate, and has the patience of a seasoned teacher. There was no pressure or game playing. If you’re in the market for a Lexus, give Daryl a call. ”

“ Great experience, very pleased with the information provided. Friendly atmosphere and great deal. ”

“ Great customer service at Len Stoler Lexus, Owings Mills! My salesperson, Phyllis was nice and professional. An awesome experience. She went above and beyond to seal the best deal for the 2025 Lexus that I purchased. Finance Director Travis made my transaction fast and easy. I highly recommend Phyllis. ”

“ I bought my new 2024 Lexus from Daryl Smith at Len Stoler Lexus. He and the dealership made the transaction very smooth and everything that was agreed upon for the sale was honored. It was a great buying experience. ”

“ The communications and services we received from Chase Stine of Len Stoler Lexus, Owings Mills, MD was excellent.Beginning with his knowledgeable and prompt communications, the pricing of our 2022 Lexus RX 350, and finally valet service from Thurgood Marshall International airport in Baltimore, MD..We could not be more happy with the efficiency and courtesy provided to us. I highly recommend Len Stoler Lexus of Owings Mills, MD.. ”

“ Great experience- Dana was very patient to answer all the question we had and was not afraid to ask for help if he was not sure. Not very flexible on price but that seems to be everywhere ”

“ Staff was helpful and made the process smooth. Not pushy at all. ”

“ A was very professional and extremely pleasant however what was promised wasn’t given ”

“ Untrustworthy Dealings and Lack of TransparencyI recently attempted to purchase a Lexus GX550 from Len Stoler Lexus, and my experience with their sales representative, Tyrone, left me deeply dissatisfied. The dealership emphasized the urgency of completing the transaction by the year’s end, which caused my wife to cut her holiday trip short to assist. However, several issues arose during the process that completely eroded my trust:1. Misleading Information: I was initially shown incomplete pictures of the vehicle that failed to disclose transport damage. When I demanded transparency, Tyrone admitted there was damage to the roof rail but denied any other issues. Later photos revealed deep scratches on the door frame, which he failed to acknowledge or explain.2. Failure to Address Concerns: Despite repeated requests for 360-degree photos, I only received inadequate, partial images that did not provide a clear understanding of the vehicle's condition.3. Unanswered Questions: Basic details such as the vehicle’s VIN, a damage/repair report, and warranty specifics were not provided despite multiple follow-ups.Considering the lack of transparency and professionalism, I cannot recommend this dealership. If you value honesty and straightforward communication, I suggest looking elsewhere. ”

“ I’ve had the most terrible experience with the service department. Between being told misinformation and the miscommunication this has been the most difficult dealership i’ve ever encountered. I have been calling almost every hour just to get an update with for my car and I haven’t been able to speak to anyone. My service advisor has also been no one at all. ”

“ Please do thorough research before purchasing from this location. After requesting for the full history of a vehicle I was pushed off several times. Months later I am having consistent issues with this vehicle from Len Stoler Lexus. You’d think luxury vehicles would have a higher standard but at this point a car is a car. The team didn’t show any interest in trying to resolve the issue. Customer service has fallen since I’ve purchased from the Owings Mills location. I hate to say, if you aren’t dressed the part or look alike customer service is diminished. ”

“ Just got cut off and almost wrecked by there loner vehicle he was running red lights and driving like he was trying to wreck. Plate 3GB8022 Thursday 12/12/24 10:30 am balti ”

“ Bought a used Acura and I am extremely disappointed. After buying the car, I realized how much touch up paint was all over the car. The roof was damaged and they sold it to me without any spare tire or the equipment to change a flat. Even the mounting for the tire was not there. They said ma'am its a used car and you bought it a year ago and hung up on me. DONT BUY AT ANYTHING FROM LEN STOLER (STOLER IS A GOOD NAME FOR THIS COMPANY - THEY ARE THEIVES. ”

“ Rude staff. Dishonest people who I cannot trust. Come at your own risk. ”